CALL CENTER SWITCHBOARD
CALL CENTER SWITCHBOARD OPERATOR/APPOINTMENT SCHEDULER Department: Operations Reports to: Call Center Manager Supervises: N/A Classification: Non-Exempt JOB SUMMARY Under general supervision, the Switchboard Operator/Appointment Scheduler operates the switchboard to relay incoming, outgoing, and interoffice calls and performs appointment scheduling and related duties. ESSENTIAL FUNCTIONS Operates a multi-line telecommunications system encompassing…