Accreditation

As the largest primary health center in the state of Alabama, Franklin is committed to providing the best quality services available. In 1998, Franklin became the first primary health center in the state of Alabama to attain such an accreditation. In keeping with our dedication to quality, Franklin has maintained accreditation with the Joint Commission. To learn more about these accrediting organizations please read below or click on their logo.

Who is The Joint Commission?

The Joint Commission standards is an independent, not-for-profit organization, established more than 50 years ago. They are governed by a board that includes physicians, nurses, and consumers. The Joint Commission sets the standards by which health care quality is measured in America. Joint Commission Acceditation is required for hospitals but optional for physician offices.

What Does The Joint Commission Do?

The Joint Commission evaluates the quality and safety of care for nearly 15,000 health care organizations. To maintain and earn accreditation, organizations must have an extensive on-site review by a team of Joint Commission health care professionals, at least once every three years. The purpose of the review is to evaluate the organization’s performance in areas that affect your care. Accreditation may then be awarded based on how well the organizations met Joint Commission standards.

Addressing Concerns

Since 1998 Franklin Primary Health Center, Inc. has been accredited by The Joint Commission . As a Joint Commission accredited organization, we are committed to quality and safety.
If you have a concern regarding the quality of care or safety at Franklin Primary Health Center, Inc., please contact Administration at (251) 434-8177. If we cannot resolve your concern, then you may contact the Joint Commission at (800) 994-6610 or complaint@periodjointcommission.org